H-Sphere Reseller Guide

Welcome to the H-Sphere Reseller guide. It aims at resellers of hosting services and explains how to configure and administer H-Sphere control panel.

Control Panel Configuration

• Getting Started (Revised: 18 Dec 2002)
• Configuring Control Panel Interface (Revised: 07 Feb 2003)
• Configuring Your Mail Settings
• Merchant Gateway Manager (Revised: 03 Apr 2003)
• Configuring Enom and OpenSRS (Revised: 20 Nov 2002)
• Adding Custom Credit Card Brands
• Online Payment Providers (PayPal, WorldPay, 2CheckOut) (Revised: 10 Feb 2002)
• Configuring Your Support Center (Revised: 22 Aug 2002)
• Configuring Automatic Customer Notifications (Revised: 12 Jun 2002)
• Adjusting Prices for Taxes (Added: 14 Jan 2002)
• Setting Site ToolBox (Added: 15 Apr 2003)
• Hosting Your Own Domain
• Supporting External Referral Programs (Revised: 24 Jan 2003)
• Adding More Features (Added: 22 May 2002)
• Configuring Your DNS Settings
• Securing Reseller Control Panels With SSL (Revised: 20 Nov 2002)
• Installing Shared SSL Certificates

Plans And Billing

• Introduction to Billing (Revised: 08 Oct 2002)
• Billing (Revised: 20 Mar 2003)
• Reseller Billing (Revised: 04 Mar 2003)
• Creating and Editing Plans (Plan Wizards) (Revised: 18 Nov 2002)
• Creating Demo Plans (Added: 20 Mar 2003)
• Plan Configuration Example
• Subsidized Plans (Added: 04 Mar 2003)
• Plan Controls
• Understanding Compatible Plan Groups
• Controlling Server Resources

Account Management

• Understanding Users, Accounts, and Domains (Added: 25 Nov 2002)
• Signing Up New Users (Revised: 03 Apr 2003)
• Finding User Accounts (Revised: 12 Sep 2002)
• Managing User Accounts (Revised: 12 Jun 2002)
• Getting Administrative Information (Revised: 22 Nov 2002)
• Signup, Transaction and Revenue Reports (Revised: 04 Apr 2003)
• Providing Trial Hosting
• Processing Check Payments
• Providing Technical Support (Revised: 20 Aug 2002)
• KnowledgeBase System (Added: 03 Apr 2003)